The deal, in language you can actually check us against.

01The agreement

These terms govern your use of ama.college, operated by StudentGigs. By creating an account, booking a session or hosting one, you agree to them. If you do not, do not use the service.

A parent or guardian must be the account holder for any student under 18, and in agreeing to these terms that parent also agrees on the student's behalf.

02What the service is

We match families with current college students for private 30-minute video conversations, held in the browser with no software to install. Browsing the site and the mentor directory is free; you pay when you book.

Mentors are independent individuals, not our employees. They speak only for themselves. What they say is their own firsthand experience and opinion, not advice from us and not a statement by their college.

03What the service is not

This is not college consulting, and buying a session buys no advantage in any admissions process. Specifically, a mentor will not:

• —edit essays, manage applications or act as an admissions consultant;
• —predict or promise an admissions outcome, and neither do we;
• —speak for an admissions office or share information that is not public;
• —replace your school counselor.

04No college affiliation

We are not affiliated with, endorsed by or sponsored by any college or university. College names and logos appear on this site only to identify the school a mentor attends. Nothing here is an official statement by any institution.

05Accounts and eligibility

• —You must give accurate information and keep your password to yourself. You are responsible for what happens on your account.
• —An account for a student under 18 must be created and held by a parent or guardian, who can see the message inbox and decides at booking whether to join the call.
• —The service is not available to children under 13.
• —One person, one account. Do not share or resell access.
• —To host sessions you must be a currently enrolled college student and be able to prove it with a school email address and a student ID.

06Booking, credits and payment

• —Sessions are sold as credits: $49 for one call, $129 for 3 calls, $199 for 5 calls. One credit is one 30-minute session.
• —You pay by card when you book. Nothing is charged until a session is confirmed.
• —Prices shown on the pricing page apply at the time you buy. The current single-session price is $49.
• —Counselors and schools may be issued a booking code or referral link that changes the price for families who use it. Those arrangements are described when the code is issued.
• —Referral credit: when a family you refer books their first session, you each receive a free session. Referral links become available in your account after your own first session. We may withhold referral credit for self-referrals or other abuse.

07Rescheduling, no-shows and refunds

These are the rules we hold ourselves to, not discretionary favours.

• —Reschedule a session free of charge up to 24 hours before its start time.
• —If the mentor does not show up, you get a full refund.
• —If your first session was not the right match, tell us within 48 hours and we will rematch you with a different mentor at no charge, or refund that session.
• —If you do not attend and did not reschedule in time, the credit is used.
• —Unused credits can be refunded on request. Credits you received free, through a referral or a promotion, have no cash value.

08Conduct on the platform

Conversations and messages stay on the platform. Do not move a mentoring relationship to personal phone numbers or private accounts, and do not ask a mentor to do so, or to work with you off-platform. The safeguards families rely on only exist here.

• —Be civil. Harassment, discrimination, sexual content and contact that is inappropriate towards a minor end the relationship immediately and may be reported to the authorities.
• —Do not ask a mentor to write, edit or review application material, or to do anything in section 3.
• —Do not record, screenshot or republish a session yourself, or share another person's information from it.
• —Anything off-tone can be reported with one tap, which ends the call and reaches a person on our team.
• —We may suspend or close any account that breaks these rules, without refunding a session already held.

09Recording

Every session is recorded for safety, and both sides are told before the call starts. Booking or hosting a session is your consent to that recording. A family can request the recording of a session on their own account. We review recordings only in response to a report, a safety concern, or a family's request. Full detail is in the privacy policy.

10Mentors

Mentors are independent contractors, not employees, and are paid the majority of each session fee. Enrollment is verified at signup and re-confirmed each semester; losing enrollment means losing the ability to host.

You own what you say and write. By hosting, you give us permission to show the profile you published and to keep session recordings as described above. You agree to stay inside the scope in section 3, to keep what a family tells you private, and not to solicit families off-platform.

11Your content

Questions, messages and profile text stay yours. You give us a licence to store and display them as needed to run the service — showing your questions to the mentor you booked, showing a published profile to families, and keeping a written recap on your account.

Everything else on this site — the text, design, photography and the college directory as assembled — belongs to us and may not be copied, scraped or republished without permission.

12Disclaimers and liability

We provide the platform and verify that mentors are enrolled students. We do not guarantee that any particular mentor will be available, that a conversation will produce a specific result, or that anything a mentor says is accurate or complete. The service is provided as it is.

Decisions about where to apply or enrol are yours. We accept no liability for an admissions outcome, a choice of college, or anything else you decide after a conversation.

To the extent the law allows, our total liability to you is limited to the amount you paid us in the twelve months before the claim. Nothing here limits liability that cannot be limited by law.

13Ending the agreement

You can close your account whenever you like; write to us and we will refund any unused paid credits. We can suspend or close an account for a breach of these terms, for a safety reason, or if we stop offering the service, in which case we refund unused paid credits.